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Address
7th floor, T Hub Phase-2, Inorbit Mall Rd, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081
Kundan-Kushal Ngr, FL No. F-14, Behind Koel Complex, Bopodi , Pune, Maharashtra, India - 411020
Office Hours
Monday to Friday: 9:00 AM – 6:00 PM
FAQs
FAQs
FAQs
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Everything you need to know about our process, and how we deliver results.
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1. What is Wisemelon and how does it work?
Wisemelon is a WhatsApp Business platform that helps you manage conversations, run campaigns, automate chats, and connect with your customers at scale - all from one dashboard.
2. Can I use my existing WhatsApp number with Wisemelon?
Yes! You can either migrate your number to the WhatsApp Business API or get a new one. We’ll guide you through both options during onboarding.
3. Is coding knowledge required to use Wisemelon’s features?
Not at all. Wisemelon is designed for business teams - our drag-and-drop flow builder, campaign tools, and AI training features are 100% no-code.
4. How many team members or agents can use the platform?
Wisemelon supports unlimited agent logins on eligible plans. You can assign roles, manage access, and route chats to specific departments or team members.
5. Can I integrate my CRM or eCommerce platform with Wisemelon?
Yes. Wisemelon supports 400+ integrations and allows you to connect your favorite apps via API, webhooks, or third-party connectors like Zapier and Pabbly.
6. Is customer support available if I need help?
Absolutely. We offer live chat, email support, and onboarding help to make sure you’re set up and seeing results quickly. Priority support is available on higher plans.
7. What makes Wisemelon different from other tools?
Unlike most platforms, Wisemelon offers AI that learns from your website, documents, and FAQs - and understands customer behavior to deliver sharper replies, combined with a dynamic flow builder, unlimited agents, and zero markup on message rates.
1. What is Wisemelon and how does it work?
Wisemelon is a WhatsApp Business platform that helps you manage conversations, run campaigns, automate chats, and connect with your customers at scale - all from one dashboard.
2. Can I use my existing WhatsApp number with Wisemelon?
Yes! You can either migrate your number to the WhatsApp Business API or get a new one. We’ll guide you through both options during onboarding.
3. Is coding knowledge required to use Wisemelon’s features?
Not at all. Wisemelon is designed for business teams - our drag-and-drop flow builder, campaign tools, and AI training features are 100% no-code.
4. How many team members or agents can use the platform?
Wisemelon supports unlimited agent logins on eligible plans. You can assign roles, manage access, and route chats to specific departments or team members.
5. Can I integrate my CRM or eCommerce platform with Wisemelon?
Yes. Wisemelon supports 400+ integrations and allows you to connect your favorite apps via API, webhooks, or third-party connectors like Zapier and Pabbly.
6. Is customer support available if I need help?
Absolutely. We offer live chat, email support, and onboarding help to make sure you’re set up and seeing results quickly. Priority support is available on higher plans.
7. What makes Wisemelon different from other tools?
Unlike most platforms, Wisemelon offers AI that learns from your website, documents, and FAQs - and understands customer behavior to deliver sharper replies, combined with a dynamic flow builder, unlimited agents, and zero markup on message rates.
1. What is Wisemelon and how does it work?
Wisemelon is a WhatsApp Business platform that helps you manage conversations, run campaigns, automate chats, and connect with your customers at scale - all from one dashboard.
2. Can I use my existing WhatsApp number with Wisemelon?
Yes! You can either migrate your number to the WhatsApp Business API or get a new one. We’ll guide you through both options during onboarding.
3. Is coding knowledge required to use Wisemelon’s features?
Not at all. Wisemelon is designed for business teams - our drag-and-drop flow builder, campaign tools, and AI training features are 100% no-code.
4. How many team members or agents can use the platform?
Wisemelon supports unlimited agent logins on eligible plans. You can assign roles, manage access, and route chats to specific departments or team members.
5. Can I integrate my CRM or eCommerce platform with Wisemelon?
Yes. Wisemelon supports 400+ integrations and allows you to connect your favorite apps via API, webhooks, or third-party connectors like Zapier and Pabbly.
6. Is customer support available if I need help?
Absolutely. We offer live chat, email support, and onboarding help to make sure you’re set up and seeing results quickly. Priority support is available on higher plans.
7. What makes Wisemelon different from other tools?
Unlike most platforms, Wisemelon offers AI that learns from your website, documents, and FAQs - and understands customer behavior to deliver sharper replies, combined with a dynamic flow builder, unlimited agents, and zero markup on message rates.