Acceptable Use

1. Introduction

This Acceptable Use Policy ("Policy") outlines the acceptable and prohibited uses of Wisemelon’s Services. By using our Services, you agree to comply with this Policy.

2. Prohibited Activities

You may not use our Services to:

• Engage in any unlawful, fraudulent, or malicious activities.

• Distribute, transmit, or post any content that is illegal, harmful, abusive, defamatory, or obscene.

• Violate the rights of others, including their privacy and intellectual property rights.

• Disrupt, interfere with, or overburden our Services or servers.

• Use automated means to access or collect data from our Services without permission.

3. Security

You are responsible for maintaining the security of your account and any content you transmit or store through our Services. You must notify us immediately of any unauthorized use of your account.

4. Enforcement

We reserve the right to investigate violations of this Policy and take appropriate action, including removing content, suspending or terminating accounts, and reporting to law enforcement authorities.

5. Changes to This Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website.

6. Contact Us

If you have any questions about this Policy, please contact us at hello@wisemelon.ai

Cookie Policy

1. Introduction

Wisemelon uses cookies and similar tracking technologies to enhance your experience on our website and Services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and actions over time.

3. How We Use Cookies

• Essential Cookies : These cookies are necessary for the website to function properly and cannot be switched off in our systems.

• Performance Cookies : These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Functional Cookies : These cookies allow our website to remember choices you make and provide enhanced, more personalized features.

• Targeting Cookies : These cookies are used to deliver advertisements that are more relevant to you and your interests.

• Managing Cookies : You can control and manage cookies through your browser settings. However, if you choose to disable cookies, some features of our website may not function properly.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on our website.

6. Contact Us

If you have any questions about this Cookie Policy, please contact us at hello@wisemelon.ai

Refund Policy

1.Overview

This policy outlines the terms under which refunds are issued for subscription services.

2. Refund Eligibility

• Initial Subscription : Full refunds are available if requested within 14 days of the initial purchase.

• Renewals : Refunds for automatic renewals are available if requested within 7 days of the renewal date.

• Technical Issues : Refunds may be issued if technical problems prevent service usage and remain unresolved by our support team.

3. Non-Refundable Circumstances

No refunds for unused portions of the subscription period. Customized features or integrations delivered as part of the subscription.

4. Cancellation Policy

Subscribers can cancel at any time. Cancellations take effect at the end of the current billing cycle, and no refunds are issued for partial use of the subscription period.

5. Refund Process

Requests must be submitted via our support team at hello@wisemelon.ai Include order details and reason for the refund. Approved refunds are processed within 14 business days to the original payment method.

6. Special Cases

Promotions or discounted subscriptions are non-refundable unless explicitly stated otherwise. Refunds are not provided for free trials converted to paid subscriptions unless within the refund eligibility period.

7. Modifications

Wisemelon reserves the right to modify this refund policy at any time. Changes will be communicated to subscribers via email or the website.

Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Wisemelon website and Services. By accessing or using our Services, you agree to be bound by these Terms.

2. Use of Services

• Eligibility : You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms

• Account Registration : You may need to create an account to access certain features of our Services. You agree to provide accurate and complete information and to keep your account information updated

• Prohibited Activities : You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, or impair our Services.

3. Intellectual Property

All content, features, and functionality of our Services, including text, graphics, logos, and software, are the property of Wisemelon or its licensors and are protected by intellectual property laws.

4. Payment and Subscriptions

• Fees : Some of our Services may be subject to fees. You agree to pay all applicable fees and taxes associated with your use of our Services.

• Billing : We may use a third-party payment processor to handle billing and payments. By providing your payment information, you authorize us to charge your payment method for the applicable fees

5. Disclaimers and Limitation of Liability

• Disclaimer : Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied.

• Limitation of Liability : To the fullest extent permitted by law, Wisemelon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

6. Termination

We may terminate or suspend your access to our Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Wisemelon operates.

8. Contact Us

If you have any questions about these Terms, please contact us at hello@wisemelon.ai