Wisemelon App is live! Get it now on the Google Play Store.

Wisemelon App is live! Get it now on the Google Play Store.

Wisemelon App is live! Get it now on the Google Play Store.

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Multi-Agent Live Chat with Roles & Routing

Manage unlimited agents on one WhatsApp number. Create departments, control access, and route chats using tags, campaigns, and attributes.

Multi-Agent Live Chat with Roles & Routing

Respond Faster. Route Smarter.

Manage all customer conversations in one place. Assign chats to the right agent, monitor in real-time, and reply faster using smart suggestions and agent roles - all within a unified WhatsApp inbox.

Shared Inbox for Team Collaboration

Real-Time Agent Routing

AI Suggestions for Replies

Role-Based Agent Permissions

Chat Handover & Escalation

Tag, Filter & Track Conversations

Real-World Use Cases

  • Real Estate

    Assign leads to agents based on property or location.

  • Healthcare

    Route patient queries to doctors, admin, or billing instantly.

  • E-Commerce

    Assign product/order issues to relevant support staff.

  • Finance

    Route chats to loan, insurance, or support departments.

  • Distributors

    Assign chat to order, delivery, or returns team.

  • Education

    Route inquiries to admissions, fee, or counselor support.

  • Home Services

    Auto-book appointments, send service reminders, and guide users through support — instantly via WhatsApp.

  • Automobiles

    Route sales vs. service chats to different teams.

  • Tours & Travel

    Share travel packages, answer trip FAQs, and complete bookings — all through a smooth WhatsApp journey.

  • Real Estate

    Assign leads to agents based on property or location.

  • Healthcare

    Route patient queries to doctors, admin, or billing instantly.

  • E-Commerce

    Assign product/order issues to relevant support staff.

  • Finance

    Route chats to loan, insurance, or support departments.

  • Distributors

    Assign chat to order, delivery, or returns team.

  • Education

    Route inquiries to admissions, fee, or counselor support.

  • Home Services

    Auto-book appointments, send service reminders, and guide users through support — instantly via WhatsApp.

  • Automobiles

    Route sales vs. service chats to different teams.

  • Tours & Travel

    Share travel packages, answer trip FAQs, and complete bookings — all through a smooth WhatsApp journey.

  • Real Estate

    Assign leads to agents based on property or location.

  • Healthcare

    Route patient queries to doctors, admin, or billing instantly.

  • E-Commerce

    Assign product/order issues to relevant support staff.

  • Finance

    Route chats to loan, insurance, or support departments.

  • Distributors

    Assign chat to order, delivery, or returns team.

  • Education

    Route inquiries to admissions, fee, or counselor support.

  • Home Services

    Auto-book appointments, send service reminders, and guide users through support — instantly via WhatsApp.

  • Automobiles

    Route sales vs. service chats to different teams.

  • Tours & Travel

    Share travel packages, answer trip FAQs, and complete bookings — all through a smooth WhatsApp journey.

  • Real Estate

    Assign leads to agents based on property or location.

  • Healthcare

    Route patient queries to doctors, admin, or billing instantly.

  • E-Commerce

    Assign product/order issues to relevant support staff.

  • Finance

    Route chats to loan, insurance, or support departments.

  • Distributors

    Assign chat to order, delivery, or returns team.

  • Education

    Route inquiries to admissions, fee, or counselor support.

  • Home Services

    Auto-book appointments, send service reminders, and guide users through support — instantly via WhatsApp.

  • Automobiles

    Route sales vs. service chats to different teams.

  • Tours & Travel

    Share travel packages, answer trip FAQs, and complete bookings — all through a smooth WhatsApp journey.

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this is for wisemelon bot