Automobiles
The Problem ?
Managing communication in schools, colleges, and training institutes is a huge challenge. Teachers get flooded with queries
from students and parents across multiple subjects but have no way to filter or route these messages efficiently. Student phone numbers are visible to all teachers, raising privacy concerns. Admissions teams lose track of leads due to manual follow-ups, and counselors struggle to manage hundreds of enquiries without any pipeline or reminder system. Without a centralized, controlled chat system, scaling support and keeping data secure is almost impossible.
Wisemelon to the rescue
Smart Lead Capture
Guide customers from enquiry to test drive with dynamic WhatsApp flows that collect vehicle interest, preferred time, and location. Use quick replies to speed up responses and reduce drop-offs-no more chasing half-filled or missed leads.
Create Teams for Sales, Service & Insurance
Segment departments for New Sales, After - Sales, Insurance Renewal, etc. Route customer chats accordingly and assign roles to ensure only authorized staff can view or reply - reducing miscommunication and improving accountability.
Live Service Updates & Delay Alerts Over WhatsApp
Customers are kept in the loop with automated status updates - “Vehicle under inspection,” “Part unavailable - delay of 2 hours,” or “Ready for pickup.” No more angry follow-ups or service floor confusion.
AI-Driven Customer Assistance
Train the AI with your brochures, service guides, and insurance documents so it can instantly handle detailed customer questions. Whether it’s comparing variants, checking what’s included in a service, or clarifying insurance terms, Wisemelon delivers accurate answers on WhatsApp-reducing manual effort and speeding up customer decision-making.
Seamless CRM & DMS Integration
Sync WhatsApp conversations, bookings, and payments directly with your Dealer Management System or CRM. Eliminate data silos and duplicate entries, ensuring every lead, payment, and chat history stays in one place, enabling smarter follow-ups and personalized engagement across the customer journey.
Retarget with AI Insights for Renewals & Upsells
Use AI to analyze past conversations, service history, and purchase behavior to find the right time to re-engage customers. Automatically send personalized WhatsApp reminders for vehicle servicing, insurance renewals, or upgrade offers based on their past interest ensuring timely, relevant outreach that drives higher lifetime value without manual effort.