Distributors
The Problem ?
Distributors manage daily communication with hundreds of dealers, retailers, and field reps-each reaching out on WhatsApp for pricing, stock, dispatch updates, or new orders. But messages often arrive in unstructured formats, at odd hours, and get buried in personal inboxes. Product names are misspelled, orders are incomplete, and there’s no clear system to track follow-ups or order history. Sales teams waste hours manually confirming availability and chasing updates, while missed messages lead to delays, lost revenue, and strained relationships. As SKUs and territories grow, managing everything without automation or a centralized CRM becomes nearly impossible.
Wisemelon to the rescue
Streamlined Dealer Enquiries Without Missed Orders
Allow dealers to ask about product pricing, pack sizes, or availability directly through WhatsApp, with AI-driven responses trained on your product catalog or documents. The system instantly understands and replies to queries, reducing back-and-forth, avoiding miscommunication over product codes, and eliminating the need for endless calls.
Structured Order Collection Over WhatsApp
Accept dealer orders directly via WhatsApp in a structured format. Collect quantities, payment preferences, and delivery locations - all without manual typing or errors. Orders are instantly logged in your dashboard for processing, and invoices can be automatically generated and sent to dealers for quick confirmation.
Set Region-Specific Roles and Access
Assign different sales reps to different zones or product lines. Give them access only to their assigned leads or regions while managers oversee everything - ensuring clear accountability and zero data leakage between teams.
Remind Dealers Before Stocks Run Out
Use AI to identify when a retailer typically reorders and send timely nudges like “You usually order glucose packs this week - need to restock?” Keep your brand top-of-mind and reduce churn without lifting a finger.
Faster Payments, Fewer Follow-Ups
Automatically send payment links or reminders via WhatsApp right after order confirmation. Dealers can pay instantly, reducing delays and eliminating the need for constant chasing by your team.
AI-Driven Dealer Campaigns
Use AI to launch targeted WhatsApp campaigns for new pricing, combo offers, or festive deals. Segment dealers by region or order history and deliver the right message at the right time - automatically. No more manual broadcasts or missed opportunities.