Education
The Problem ?
Managing communication in schools, colleges, and training institutes is a huge challenge. Teachers get flooded with queries from students and parents across multiple subjects but have no way to filter or route these messages efficiently. Student phone numbers are visible to all teachers, raising privacy concerns. Admissions teams lose track of leads due to manual follow-ups, and counselors struggle to manage hundreds of enquiries without any pipeline or reminder system. Without a centralized, controlled chat system, scaling support and keeping data secure is almost impossible.
Wisemelon to the rescue
Smart Department Routing
Manage hundreds of admission enquiries effortlessly by automating follow-up reminders and lead tracking. Counselors get timely nudges to connect with prospective students, reducing lead drop-offs and increasing enrollment without manual effort.
Phone Number Masking
Manage hundreds of admission enquiries effortlessly by automating follow-up reminders and lead tracking. Counselors get timely nudges to connect with prospective students, reducing lead drop-offs and increasing enrollment without manual effort.
Real-Time Chat Monitoring
Manage hundreds of admission enquiries effortlessly by automating follow-up reminders and lead tracking. Counselors get timely nudges to connect with prospective students, reducing lead drop-offs and increasing enrollment without manual effort.
Admission Follow-up Automation
Manage hundreds of admission enquiries effortlessly by automating follow-up reminders and lead tracking. Counselors get timely nudges to connect with prospective students, reducing lead drop-offs and increasing enrollment without manual effort.
Role-Based Access Control
Define clear roles for teachers, counselors, and admins to control who sees what. This helps maintain focus, accountability, and security by restricting access to only relevant conversations and sensitive information.
Centralized Lead Management
Keep all student enquiries and follow-ups organized in a single dashboard. Use filters like “Interested,” “Cold,” or “Follow-up Needed” to prioritize leads and nurture them effectively, improving conversion rates and enrollment outcomes.