AI Agents

AI that doesn’t just answer.
It gets the work done.

AI that can talk, understand business context, analyze information, create workflows, take action and keep work moving.

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Talk.Think.Create.Act.

Just tell AI what you need.

You shouldn’t have to learn where every button is. Ask in chat. Speak naturally. Give it an instruction.

AI understands what you’re trying to accomplish and helps you get there.

You ask. AI works.

Voice

Sometimes, talking is faster than typing.

Give instructions naturally while you’re working.

A support professional at her desk wearing a headset, speaking while reviewing customer messages on her laptop and monitor.

“Which customers need my attention today?”

“Three high-priority customers are waiting. Want me to show them?”

Open

Your business, at the speed of conversation.

See what happens after you say “do it.”

No explanation needed. One request, and the work is already moving.

Request

A new enquiry came in. Find out what they need and assign it to the right person.

6seconds

One request. Work already moving.

  1. Request receivedNew enquiry · WhatsApp
  2. AI understands intentWants a quote for a bulk order
  3. Customer context checkedReturning customer · 2 past orders
  4. Best team identifiedSales · North region
  5. Task createdAssigned to Arjun Mehta · due in 1 hour
  6. Customer receives response“Thanks! Arjun from our sales team will share your quote shortly.”

You say it. AI builds it.

Describe the process. Get the workflow.

Tell AI what you want to happen. Start with a working workflow instead of a blank canvas.

From words to workflows.

Don’t just use what already exists. Create with AI.

AI can help your team create the things they use every day.

  1. Template

    Create a professional follow-up message for customers who haven’t responded.

    Save Template

  2. Task

    Create a task for the sales team whenever a high-priority enquiry arrives.

    When
    High-priority enquiry arrives
    Then
    Create task · Sales team
    Due
    Within 1 hour
    Create

  3. Campaign

    Prepare a re-engagement campaign for customers who haven’t interacted recently.

    • Audience2,140 customers
    • Message“We miss you” offer
    • Sequence3 messages
    • TimingTue–Thu · 11 AM
    Review

  4. Workflow

    Create a process for handling unresolved requests.

    1. Request unresolved for 48h
    2. Check owner & history
    3. Escalate to team lead
    4. Update the customer
    Review

Tell it what you want.
Start with something already built.

Context

The more your business teaches it, the more useful it becomes.

AI shouldn’t operate with one isolated message. It can work with the context already available across Wisemelon.

  • Customer history
  • Conversations
  • Knowledge
  • Tickets
  • Tasks
  • Transactions
  • Campaigns
  • Workflows
  • Business rules

AI doesn’t just see the message.
It sees what happened around it.

AI business analyst

Don’t just look at your numbers. Talk to them.

Turn business questions into investigations.

  • What changed this week?

    Conversations↑ 18%

    Response time↓ 11%

    Campaign replies↓ 6%

    Pending work↑ 14%

    “The biggest change is a drop in second-message responses.”

    Investigate

  • Which team is overloaded?

    “Team B has 34% more pending work than the average.”

    Rebalance

  • Why did campaign performance drop?

    “Most of the decline came from customers receiving the second message more than 48 hours after the first.”

    Create new sequence

The best assistant is the one that notices first.

AI shouldn’t always wait for someone to ask. It can surface important work, pending actions and situations that need attention.

09:00 AM Manual workAI-managed work

Don’t wait for problems to find you.

Give your team their time back.

127 hrsSaved this month

Before AI

  • Manual replies
  • Data checking
  • Task creation
  • Follow-ups
  • Reports
  • Workflow setup

With AI

Handled automatically

More time for decisions.
Less time moving information.

  • 127Hours saved
  • 1,846Tasks handled
  • 612Follow-ups completed
  • 38Human escalations

An example month in one workspace.

AI + human

AI handles the work. People handle what matters.

AI shouldn’t pretend it can solve everything. When something requires judgment, approval or a relationship, it brings your team in.

Customer conversation

MI

The order came late. I’d like a partial refund but I’ll keep the replacement parts.

Thanks, Meera. This needs a decision from your team — I’m bringing in the right person now.

AI Agent
A team lead at her desk, focused on a handed-over customer case open on her monitor.

PSPriya ShahReceived · reviewing

No lost context. No starting over.

Different jobs. Different agents. One business.

Your business has different kinds of work. Your AI can have different agents for it too.

  1. New enquiryArrives on WhatsApp
  2. Sales AgentQualifies it
  3. Customer AgentChecks history
  4. Team AgentAssigns it
  5. Second BrainRemembers the follow-up
  6. Marketing AgentContinues the journey
  • Sales AgentQualifies and routes leadsWorkingReady
  • Customer AgentKnows every customer’s historyWorkingReady
  • Operations AgentKeeps orders and requests movingWorkingReady
  • Marketing AgentRuns journeys and campaignsWorkingReady
  • Support AgentResolves tickets and questionsWorkingReady
  • Team AgentAssigns work to the right peopleWorkingReady

The Second BrainShared memory for every agentFollow-up saved · Thu 10 AM

Your business has teams. Your AI can too.

Control

Powerful enough to act. Controlled enough for business.

AI should have freedom within boundaries you define.

You decide how much autonomy AI gets.

FAQ

Frequently asked questions

Something else on your mind?

Chat with us
What are AI Agents in Wisemelon?

AI Agents are business-focused AI workers that can understand requests, use business context, communicate, create workflows, perform actions and involve people when needed.

Can I talk to Wisemelon AI using voice?

Yes. Voice can be used to give instructions, ask questions, create tasks and interact with AI using natural language.

Can AI Agents create workflows?

Yes. You can describe the process you want and AI can generate a starting workflow that you can review and customize.

Can AI create templates and campaigns?

Yes. AI can help create templates, campaign structures, follow-up sequences and other reusable business assets.

Can AI analyze my business?

Yes. AI can investigate available business data and answer questions about customers, campaigns, conversations, workload and performance.

Can AI take actions for me?

Yes. Depending on permissions, AI Agents can create tasks, update records, prepare messages, trigger workflows and perform other configured actions.

Can AI work proactively?

Yes. AI can identify configured conditions, pending work, follow-ups and other situations that require attention and surface them to your team.

Can AI work with multiple business modules?

Yes. AI Agents can work with connected Wisemelon capabilities such as Customer OS, conversations, workflows, knowledge, tasks, ticketing, campaigns and analytics.

Can I control what the AI is allowed to do?

Yes. Permissions and approval requirements can be defined so sensitive or important actions can require human review.

Can a human take over?

Yes. AI can hand work to the appropriate person along with the relevant conversation, context, history and suggested next action.

AI becomes more powerful when everything connects.

AI Agents

What would you give AI to do?

Start with one task. Then give it more.

Start Free Chat with Us

Talk.Think.Create.Act.